SMS Messaging Privacy Policy & Terms
Effective Date: 01/01/2026
Heart Vascular & Vein Care Clinic (“HVVC,” “we,” “our,” or “us”) offers SMS/text messaging as an optional method of communication with patients and other individuals.
By opting in to receive SMS messages from Heart Vascular & Vein Care Clinic, you acknowledge and agree to the following terms.
Types of Messages
If you consent to receive SMS messages from Heart Vascular & Vein Care Clinic, you may receive conversational or informational messages concerning:
- Appointment scheduling
- Appointment confirmations and reminders
- Appointment changes or cancellations
- Procedure scheduling and logistical information
- Pre-procedure or post-procedure reminders
- Requests to contact our office
- Referral or authorization information
- Care coordination
- Other administrative or healthcare-related communications
SMS consent for these communications does not constitute consent to receive unrelated marketing or promotional messages.
Consent
Participation in SMS messaging is voluntary.
Providing a mobile telephone number does not automatically enroll you in SMS communications unless you have provided appropriate consent.
Consent to receive SMS messages is not a condition of receiving medical care, treatment, or services from Heart Vascular & Vein Care Clinic.
Message Frequency
Message frequency varies depending on your appointments, procedures, requests, and interactions with Heart Vascular & Vein Care Clinic.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless service plan.
Heart Vascular & Vein Care Clinic is not responsible for charges imposed by your mobile carrier.
Opting Out
You may opt out of SMS communications at any time by replying STOP to a text message from Heart Vascular & Vein Care Clinic.
After opting out, you will no longer receive SMS messages associated with the applicable messaging program unless you subsequently provide consent to resume messaging.
Opting out of SMS messages does not prevent Heart Vascular & Vein Care Clinic from contacting you through other appropriate methods, including telephone, patient portal, or mail.
Help
For assistance with SMS messaging, reply HELP to a message from Heart Vascular & Vein Care Clinic or contact our office at:
Heart Vascular & Vein Care Clinic
Phone: 706-366-3850
Website: www.heartvascularandveincareclinic.com
Privacy of Mobile Information and SMS Consent
Heart Vascular & Vein Care Clinic respects the privacy of your mobile information.
Mobile telephone numbers, SMS opt-in information, and SMS consent will not be sold, rented, traded, or shared with third parties or affiliates for marketing or promotional purposes.
Information obtained through the SMS consent process will be used only as necessary to provide and support the communications requested by you, operate our messaging program, comply with applicable requirements, and support appropriate healthcare operations.
Service providers that assist Heart Vascular & Vein Care Clinic with the technical delivery or operation of SMS communications may process information on our behalf as necessary to provide those services and subject to applicable privacy and security requirements.
Privacy and Security of Text Messaging
Standard SMS/text messaging may have privacy and security limitations. Messages may appear on a device’s lock screen, may be accessible to individuals who have access to your device, and may be transmitted through telecommunications systems outside the direct control of Heart Vascular & Vein Care Clinic.
By choosing SMS as a communication method, you acknowledge these inherent limitations.
We attempt to limit sensitive information transmitted by SMS and may direct you to another communication method when a conversation involves information better addressed by telephone, patient portal, or another appropriate method.
Medical Emergencies
SMS messaging should not be used for medical emergencies or urgent medical concerns.
Text messages may not be reviewed immediately or outside normal business hours.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.
Protected Health Information
Certain communications with Heart Vascular & Vein Care Clinic may involve Protected Health Information (“PHI”).
Our use and disclosure of PHI is governed by applicable law and our Notice of Privacy Practices.
Please review our Notice of Privacy Practices for additional information regarding how we may use and disclose your health information and your rights regarding that information.
Supported Carriers and Delivery
SMS delivery is subject to the availability and operation of participating wireless carriers and telecommunications providers.
Heart Vascular & Vein Care Clinic cannot guarantee that every message will be delivered or received within a particular timeframe.
Changes to SMS Terms
Heart Vascular & Vein Care Clinic may modify these SMS Messaging Privacy Policy & Terms when necessary to reflect changes in our services, technology, practices, or applicable requirements.
Any updated terms will be posted on this page with a revised effective date.
Contact Information
Questions regarding SMS communications may be directed to:
Heart Vascular & Vein Care Clinic
2000 10th Ave, Suite 320
Columbus, Georgia 31901
Phone: 706-366-3850
Website: www.heartvascularandveincareclinic.com